Shipping policy
Shipping & Delivery
At Chubbytrend, many of our products are personalized and made especially for you after your order is placed. Because of this, your order goes through a production process before it is ready to ship.
Your estimated delivery time includes both production time and shipping/transit time. Orders begin processing after payment has been successfully confirmed.
Processing Time
Most Chubbytrend products require approximately 7–10 days to complete before shipment.
This production period may include personalization, preparation, quality inspection, and packaging.
Please note that changes requested after an order has entered production may affect the estimated completion date.
Shipping Methods
We currently offer Standard Shipping for eligible orders.
Once production has been completed and your order has been handed over to the carrier, the estimated shipping time is approximately 1–5 days.
Additional or expedited shipping methods may become available for selected destinations or products in the future. Available shipping options will always be displayed at checkout.
Estimated Delivery Time
The total estimated delivery time for most orders is approximately:
7–10 days production + 1–5 days shipping
Most customers can therefore expect their order to arrive approximately 8–15 days after the order is placed.
Estimated delivery dates are provided for reference only and are not guaranteed.
Shipping Destinations
We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
Shipping availability may be updated as we expand our delivery network.
Shipping Fees
Standard shipping charges are based on the delivery destination and the number of items in your order.
The exact shipping charge applicable to your order will always be displayed at checkout before payment is completed.
Order Tracking
Once your order has been completed and dispatched, tracking information will be sent to you when available.
Please allow some time for the carrier's tracking system to update after your shipping confirmation has been issued.
International Orders & Customs
International shipments may occasionally require additional time for customs clearance or processing by local delivery services.
Customs procedures are handled by the authorities in the destination country and are outside of our direct control.
Depending on your destination, import duties, taxes, or other customs-related charges may apply. Any such charges imposed by local authorities are the responsibility of the recipient unless otherwise stated during checkout.
Possible Reasons for Delivery Delays
Although most orders arrive within the estimated timeframe, delivery may occasionally be affected by circumstances such as:
- Incorrect or incomplete shipping information
- Carrier delays
- Customs processing
- Severe weather
- Public holidays
- Peak shopping or holiday seasons
- Other circumstances outside the reasonable control of Chubbytrend or the carrier
Shipping Address
Please review your shipping information carefully before completing your order.
Incorrect or incomplete addresses may result in delays, failed delivery, or packages being returned to the sender.
If you notice an error in your shipping address, please contact us as soon as possible. Once an order has entered production or has been shipped, we cannot guarantee that the address can be changed.
Additional shipping charges may apply if an order needs to be reshipped because the original shipping information provided was incorrect or incomplete.
Need Help?
If your order has passed its estimated delivery timeframe, tracking has not updated for an extended period, or you have any other questions about your shipment, please contact our customer support team through the contact information available on our website.
We will review the shipment and assist you with the appropriate next steps.