Shipping Information

Before you place your order, please review this shipping information. If you still need help, email us at Support@chubbygift.com.

Shipping Carrier

We collaborate with multiple carriers including USPS, OnTrac, Yun Express, Yanwen Express, SDH Express, and others. The carrier for your order is selected based on the delivery location and item being shipped. We are unable to accommodate requests to change the carrier. Our goal is to have your order delivered promptly, and we appreciate your understanding.

At Chubbygift, we are responsible for printing and shipping your order on time with the selected delivery service and carrier. Carrier delays can occur because of holidays, severe weather, or other circumstances outside our control. We will do our best to assist you.

Shipping Coverage

We currently ship to the United States, Belgium, France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Canada, Australia, New Zealand, Portugal, and Sweden.

Processing and Shipping Times

Processing Time: 1-3 business days. Each order is made and prepared after purchase.

Shipping Time: 10-12 business days after your order ships.

Estimated Delivery Time: 11-15 business days from the date of purchase, including processing and shipping time.

All shipments include a tracking link so you can monitor your order's status in real time.

Shipping Fee

  • Free Standard Shipping: Available on orders of $59 or more to all destinations listed above.
  • Standard Shipping for orders under $59: $6.95 within the United States and $9.95 for all other destinations listed above.
  • Express Shipping (US only): $49.90.

Order Tracking

Once we ship your order, we will send a confirmation email with your tracking number and a tracking link.

If you created an account with Chubbygift when placing your order, you can also sign in to the My Account section to view recent orders and their status.

Order tracking through My Account is available only when an account was created during checkout.

Shipping Delays

Chubbygift will assist with courier errors such as packages lost or damaged in transit, postage-due errors, or misrouted packages where tracking provides no clear cause. If a package is marked delivered but cannot be located, please contact the carrier first and then contact us for assistance.

Contact Us

If an item arrives damaged, email a photo of the damaged item to Support@chubbygift.com. We will arrange a replacement or refund for eligible defective items.